Account and Data Deletion

Macaron provides the following ways to request deletion of your account and associated data.

Delete in the Macaron app
1. Open the Macaron app.
2. Go to Settings > Account > Delete account.
3. Confirm the deletion request in the app.

Request deletion by email
If you cannot access the app, have uninstalled the app, or prefer to submit a request outside the app, email contact@macaron.im with the email address or account ID associated with your Macaron account.

To protect your account and privacy, we may ask you to verify your identity before processing the request. If we cannot verify that you are the account owner or an authorized requester, we may be unable to complete the deletion request.

What data is deleted
After verification, we delete the account data associated with your Macaron account, including profile information, account identifiers, onboarding preferences, Health Connect permission status, and other data associated with your account.

In the current Android version, Macaron requests Health Connect READ_STEPS permission only when you choose to connect Health Connect. After you grant access, Macaron reads step count summaries from Health Connect on your device. Macaron does not upload, store, or retain Health Connect step count records on Macaron servers. If you delete your account or request deletion, we delete the Health Connect permission status associated with your account.

Data that may be retained
Some information may be retained where required or permitted for legal, security, fraud prevention, dispute resolution, or compliance reasons. Backup copies may also remain for a limited period before being deleted according to our backup lifecycle.

Contact
For questions about account deletion or privacy requests, contact us at contact@macaron.im.