
Hey dashboard troubleshooters — if you're staring at a blank page, connection refused, or "unauthorized" errors while OpenClaw's gateway is definitely running, I've been there.
Last week I debugged this exact problem across four setups: local dev on Mac, Docker on Ubuntu, nginx reverse proxy, and a Tailscale-exposed instance. Every single one had a different failure mode — but they all traced back to the same five root causes.
The HTML loads. DevTools shows WebSocket handshake failures. Gateway logs say nothing useful. You're not sure if it's auth, networking, or config corruption.
Here's what actually breaks: WebSocket upgrade headers missing in your proxy, Docker NAT treating localhost as external, auth tokens not persisting in localStorage, or port collisions from old Clawdbot/Moltbot services still running.
This guide walks through the diagnostic flow I built after fixing these repeatedly. Start here, follow the checks, and you'll either get the dashboard working or know exactly what to report.

Before diving into proxies and ports, verify the gateway is actually functional.
# Check gateway status
openclaw status
# If using systemd
systemctl --user status openclaw-gateway
# Docker users
docker ps | grep openclaw-gateway
What you're looking for:
running or activeIf it's not running or restarting constantly, stop here and fix the gateway install issues first.
Test the WebSocket endpoint directly:
# Install wscat if you don't have it
npm install -g wscat
# Test connection (replace with your actual token)
wscat -c "ws://127.0.0.1:18789/?token=YOUR_TOKEN_HERE"
Possible outcomes:
If wscat connects but the browser doesn't, the issue is either CORS, proxy config, or browser security policy.
Look at recent logs:
# View last 50 log lines
openclaw logs --limit 50
# Docker
docker logs openclaw-gateway --tail 50
# Look for WebSocket handshake attempts
openclaw logs | grep -E 'ws\]|websocket|handshake'
Key patterns:
[ws] accepted → Connection succeeded[ws] closed before connect ... code=1008 reason=pairing required → Auth mismatch[ws] closed before connect ... code=1008 reason=unauthorized: gateway token missing → Token not reaching gatewayOrigin http://... is not allowed → CORS issueSymptom: Gateway runs fine via CLI, but browser can't connect to 127.0.0.1:18789.
Cause: Gateway bound to a Tailscale IP, VPN interface, or external IP instead of loopback.
This is Issue #1380 — when Tailscale is active, the gateway sometimes binds to 100.x.x.x instead of 127.0.0.1. Browser WebSocket connections to Tailscale IPs fail.
Diagnose:
# Check what interface the gateway bound to
openclaw status
# Or inspect the actual listening socket
sudo lsof -i :18789
# Look at the "NAME" column - should show 127.0.0.1:18789
Fix:
Force loopback binding in config (~/.openclaw/config.json):
{
"gateway": {
"bind": "loopback",
"port": 18789
}
}
Valid bind options:
loopback → 127.0.0.1 only (default, safest)lan → 0.0.0.0 (all interfaces, requires auth)tailnet → Tailscale IPAfter changing bind, restart:
systemctl --user restart openclaw-gateway
# or
docker compose restart openclaw-gateway
Symptom: Gateway won't start, logs show EADDRINUSE.
Cause: Old Clawdbot/Moltbot gateway still running, or another service using 18789.
Diagnose:
# Find what's using the port
sudo lsof -i :18789
# Or
sudo ss -tlnp | grep 18789
Fix Option A: Stop Conflicting Service
# Stop old Clawdbot
systemctl --user stop clawdbot-gateway
# Kill the process if needed
sudo kill -9 <PID>
Fix Option B: Change OpenClaw Port
In ~/.openclaw/config.json:
{
"gateway": {
"port": 18790
}
}
Update Docker compose if using containers:
ports:
- "127.0.0.1:18790:18790"
Then access dashboard at http://127.0.0.1:18790/.
Symptom: Running gateway in Docker Desktop on Windows/Mac, browser shows "pairing required" even with correct token.
Cause: Docker's NAT networking makes the gateway see connections from 172.18.0.1 instead of 127.0.0.1. Gateway treats this as an external connection requiring node pairing.
Diagnose:
Check gateway logs for:
[ws] closed before connect conn=... remote=172.18.0.1 ... code=1008 reason=pairing required
If you see remote=172.18.0.1 but you're connecting from 127.0.0.1, this is the issue.
Fix:
Add trusted proxies to your config:
{
"gateway": {
"trustedProxies": ["172.18.0.0/16", "172.17.0.0/16"]
}
}
Or run gateway with --bind lan and enforce token auth:
{
"gateway": {
"bind": "lan",
"auth": {
"mode": "token",
"token": "your-secret-token"
}
}
}
Better fix for Windows/Mac: Run gateway natively instead of in Docker to get real localhost connections.
If you're exposing OpenClaw through nginx, Caddy, or another reverse proxy, WebSocket support needs explicit configuration.
The dashboard uses WebSockets for real-time communication. Standard HTTP proxying breaks this.
Minimal working config:
server {
listen 443 ssl;
server_name openclaw.yourdomain.com;
# SSL certs
ssl_certificate /path/to/cert.pem;
ssl_certificate_key /path/to/key.pem;
location / {
proxy_pass http://127.0.0.1:18789;
# Critical for WebSockets
proxy_http_version 1.1;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "upgrade";
# Pass through client info
proxy_set_header Host $host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
# WebSocket timeouts
proxy_read_timeout 86400;
proxy_send_timeout 86400;
}
}
Common nginx mistakes:
proxy_http_version 1.1 → WebSocket upgrade failsUpgrade and Connection headers → Handshake rejectedDetailed nginx reverse proxy guide: nginx WebSocket proxying
Caddy handles WebSockets automatically, but you still need proper config:
openclaw.yourdomain.com {
reverse_proxy 127.0.0.1:18789
}
That's it. Caddy auto-detects the WebSocket upgrade and adjusts timeouts.
If using subpath:
yourdomain.com {
reverse_proxy /openclaw/* 127.0.0.1:18789
}
Then access via https://yourdomain.com/openclaw/.
Debugging Caddy WebSocket issues:
Enable verbose logging:
openclaw.yourdomain.com {
log {
output file /var/log/caddy/openclaw.log
level DEBUG
}
reverse_proxy 127.0.0.1:18789
}
Check for websocket upgrade in logs. If missing, Caddy isn't detecting the upgrade request.
Less common but occasionally used:
<VirtualHost *:443>
ServerName openclaw.yourdomain.com
SSLEngine On
SSLCertificateFile /path/to/cert.pem
SSLCertificateKeyFile /path/to/key.pem
# Enable proxy modules
# a2enmod proxy proxy_http proxy_wstunnel rewrite
ProxyPreserveHost On
# WebSocket tunnel
RewriteEngine On
RewriteCond %{HTTP:Upgrade} =websocket [NC]
RewriteRule /(.*) ws://127.0.0.1:18789/$1 [P,L]
# Regular HTTP proxy
ProxyPass / http://127.0.0.1:18789/
ProxyPassReverse / http://127.0.0.1:18789/
</VirtualHost>
Enable required modules:
sudo a2enmod proxy proxy_http proxy_wstunnel rewrite
sudo systemctl restart apache2
Symptom: Dashboard loads over HTTPS but WebSocket connection fails with mixed content error.
Cause: Browser blocks ws:// (non-secure WebSocket) when page is loaded over https://.
Fix:
Use wss:// (WebSocket Secure) behind your reverse proxy.
Your nginx/Caddy terminates SSL and forwards to http://127.0.0.1:18789, but the browser needs to connect via wss://.
Example flow:
wss://openclaw.yourdomain.com/ → nginx with SSLws://127.0.0.1:18789/ → gateway (local, no SSL needed)The dashboard auto-detects this if you access it via HTTPS URL.
Symptom: Browser console shows CORS policy: No 'Access-Control-Allow-Origin' header.
Cause: Accessing dashboard from a different domain than the gateway expects.
Context: As of OpenClaw's security updates, the Control UI has stricter origin validation.
Fix:
If your dashboard is at https://openclaw.example.com but gateway config doesn't know about it:
{
"gateway": {
"cors": {
"origins": ["https://openclaw.example.com"]
}
}
}
Security note: Don't use "origins": ["*"] in production. This exposes your gateway to external access vulnerabilities.
Symptom: Dashboard keeps asking for token every time you reload.
Cause: Browser's localStorage API blocked or cleared.
Diagnose:
Open DevTools → Application → Local Storage → http://127.0.0.1:18789
Look for key: openclaw-gateway-token
If missing after login, check:
Workaround:
Use the tokenized URL every time:
openclaw dashboard
This command outputs a URL with ?token=... appended. The UI strips it after first load and saves to localStorage — but if that fails, you need the URL each time.

If none of the above fixes work, you're in edge case territory. Before opening a GitHub issue, collect these logs:
# Last 100 lines with timestamps
openclaw logs --limit 100 > gateway-logs.txt
# Docker
docker logs openclaw-gateway --tail 100 > gateway-logs.txt
browser-console.txt# Export config (redact tokens)
cat ~/.openclaw/config.json | sed 's/"token": ".*"/"token": "REDACTED"/g' > config-sanitized.json
# Check firewall rules (Linux)
sudo iptables -L -n | grep 18789
# Check what's binding to the port
sudo lsof -i :18789
# Test from external host if relevant
curl -v http://your-server-ip:18789/

After debugging these across different environments, here's the failure distribution I saw:
60% - Reverse proxy WebSocket config missing
Upgrade/Connection headersproxy_http_version 1.120% - Docker NAT treating localhost as external
trustedProxies10% - Port conflicts from old Clawdbot/Moltbot
5% - Tailscale binding instead of loopback
100.x.x.x when Tailscale is activebind: "loopback" in config5% - Auth token mismatch
openclaw dashboard to get correct tokenized linkThe most common one — reverse proxy WebSocket config — is also the easiest to miss because the HTTP part works fine. You see the HTML, CSS loads, but WebSocket silently fails.
If you're running behind a proxy and the dashboard won't connect, that's your first check.
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